In today's consistently evolving job market, most organizations rely on a diverse workforce, which often includes full-time employees, independent contractors, and contingent workers. Managing this complex talent ecosystem can be an intimidating and overwhelming task for organizations that aren’t experts in the world of Contingent Labor. That’s where a Managed Services Provider (MSP) or a Total Talent Partner can step in as a strategic partner.
While a Talent Partner can create efficiency for many people within the organization they are working with, the partnership between the Talent Provider’s program team and the client’s hiring manager can be particularly effective. A Total Talent Partner can streamline the hiring process, increase supplier satisfaction, and act as an extension of the client, ultimately making the lives of hiring managers easier.
In this blog, we'll explore how a Total Talent Partner can create efficiency for hiring managers, creating a mutually beneficial relationship between providers and clients.
The Total Talent Partner Can Act as an Extension of the Client
A Total Talent Partner will typically aim to integrate into the client's organization, functioning as an extension of their talent acquisition team. By taking the time to understand the client's unique needs, culture, and workforce goals, the Talent Partner can proactively identify talent solutions that align with the client's objectives. This partnership alleviates the burden on hiring managers, allowing them to focus on their core responsibilities without the constant worry of managing contingent workers.
A Total Talent Partner Can Increase the Supplier Satisfaction Rate
One of the fundamental and most important aspects of a successful Total Talent Provider-client partnership is ensuring supplier satisfaction. A Talent Partner works diligently to grow its supplier base, carefully selecting partners who align with the client's values and needs. This selection process extends beyond the initial onboarding; Talent Partners will invest in supplier success by providing resources, training, and support. When suppliers are content with their relationship and confident in their ability to meet client requirements, the client benefits from a broader and more dependable talent pool. Happy suppliers lead to happy clients, as a satisfied supplier base is more likely to go the extra mile, resulting in better talent matches and a smoother hiring process.
6 Ways That a Total Talent Provider Becomes a Key Partner
Here are several strategies that exemplify how a Total Talent Provider can become an indispensable partner for hiring managers:
1. Roadshows with the HR Team: A Total Talent Partner will often conduct roadshows, meeting with the HR team and various stakeholders to provide program overviews. These roadshows build understanding and foster a sense of collaboration among different departments.
2. Partnering Closely with Hiring Teams: Talent Partners tend to create strong relationships with hiring managers and senior leadership, ensuring they deeply understand the organization's talent needs and strategic goals.
3. Gathering Feedback and Streamlining Processes: Continuous improvement is vital. Your Total Talent Partner will actively seek feedback from hiring managers to refine processes and ensure that their solutions remain in alignment with evolving client needs.
4. Regular Check-Ins: The number of cadenced meetings will depend on the provider and the client, but, for example, implementing 30-day check-ins after a new worker is onboarded can help address any concerns promptly, ensure a smooth candidate experience and result in a decrease in attrition.
5. Quarterly Business Reviews (QBRs) and Surveys: Conducting QBRs and quarterly surveys allows for data-driven discussions about performance, challenges, and opportunities for improvement.
6. Building Relationships: Sometimes, it's about more than just business. Talent Partners may organize or attend networking events and other get-togethers to foster a sense of community among all parties involved.
In conclusion, a Total Talent Partner can be a game-changer for clients looking for a way to evolve their workforce. An effective program team can offer efficiency, support, and a strategic partnership that drives workforce success. By working collaboratively and investing in supplier satisfaction, Total Talent Partners play a vital role in helping organizations navigate the complexities of today's workforce. As the Talent Partner and client relationship grows, the hiring process becomes smoother and more effective, ultimately benefiting the entire organization.
Interested in finding a Total Talent Partner for your organization? Learn more about DZConneX’s Total Talent Solutions here.