In the current job market, where candidates have more power and options, organizations face challenges when it comes to finding, hiring, and keeping top talent. However, organizations that partner with a Managed Services Provider (MSP) have an advantage over those managing their talent acquisition and management internally. This advantage may not hold true for some organizations that are unhappy with their MSP partners due to a specific reason: their MSP is transitioning to an offshore delivery model.
Amid challenging economic conditions, certain MSPs are opting to switch to an offshore delivery model to reduce expenses. Unfortunately, this change is negatively impacting the level of service received by their longstanding clients. These organizations had relied on their MSPs for years to improve their talent acquisition process, but they are now witnessing a decline in the outcomes they used to achieve when the MSPs provided onshore services. An offshore delivery model is often associated with drawbacks such as ineffective communication, delayed delivery, diminished personal connection, and reduced visibility and control.
3 Components of a Successful MSP Program
Dedicated Program Teams
Visibility and Control