PHILADELPHIA, PA − October 1, 2024 − DZConneX, a Day & Zimmermann company and a leading international total workforce solutions provider, has earned a top placement in HRO Today’s 2024 Baker’s Dozen Customer Satisfaction Ratings for its Recruitment Process Outsourcing (RPO) services. This marks the 10th consecutive year that DZConneX has been recognized for its RPO services on the Baker’s Dozen list.
“As today’s talent market continues to present a number of challenging headwinds for companies to navigate, RPO remains an integral component of many talent acquisition strategies for its flexibility and access to best-in-class talent. We’re honored to earn a top placement on the Baker’s Dozen for the 10th straight year and once again be recognized for the role our teams play in delivering expertise and value for clients day after day,” said Marcia Hagood, Vice President, DZConneX. “This milestone accomplishment reflects our ongoing commitment to designing customized, comprehensive RPO solutions that address every aspect of the recruitment lifecycle.”
In this year’s ranking, DZConneX was ranked 11th overall among participants, earning additional high marks for breadth of service, quality of service and deal size. Earlier this year, the company ranked eighth overall on HRO Today’s Baker’s Dozen Customer Satisfaction Ratings for Managed Service Providers, the company’s 14th-consecutive recognition for its MSP offering. Additionally, the company was ranked first overall on HRO Today’s 2023 Baker’s Dozen Customer Satisfaction Ratings for Total Workforce Solutions, the fifth-straight year the company has been recognized in that category.
The Baker’s Dozen Customer Satisfaction Ratings are based solely on customer satisfaction surveys conducted directly with RPO buyers through an online survey distributed by HRO Today. The results of the surveys are analyzed across three subcategories: breadth of service, size of deal and quality of service. HRO Today uses a predetermined algorithm that weighs questions and categories based on importance and calculates scores in all three subcategories as well as an overall score.
DZConneX is a recognized leader in providing the right talent acquisition structure, analysis, delivery and management to organizations across the country through unmatched talent, teams and state-of-the-art workforce management technology. DZConneX RPO programs have been designed to help clients evolve their recruiting strategies as their business needs change, from enterprise RPO programs, project recruiting and point-of-service talent acquisition to on-demand recruiting, white label programs, consulting and more.
“Our consistent placement on the Baker’s Dozen would not have been possible if not for the outstanding partnerships we’ve forged with our clients over the past decade,” Hagood said. “We’re grateful for their continued trust in us to develop programs that move the needle on their talent acquisition efforts and ensure a reliable pipeline of high-quality talent. We look forward to continued impact and innovation in the years ahead.”
For more information about the 2024 Baker’s Dozen Customer Satisfaction Ratings, visit HROToday.com.
About DZConneX
DZConneX (DZX) a Day & Zimmermann company, leveraging over 120 years of experience along with innovative processes and personalized customer care, delivers workforce solutions to organizations looking to streamline their talent acquisition and management processes. Our customized talent solutions include MSP, RPO, Payroll Management, IC Management, and SOW/Services Procurement. Our dedicated teams form long-lasting partnerships with our customers so we can evolve our talent solutions as their program needs mature. Together, we go on a journey toward total talent optimization. For more information, visit www.DZConneX.com – Workforce Expertise Meets Innovation.
