Fresh Coat: Applying A New RPO Program On A Paint And Coatings Manufacturer

ROI Facts

  • 32,000 Annual Hires with this program
  • High-touch, end-to-end RPO Model introduced for third-generation program
  • Managed RPO Across 3 Countries/territories, U.S., Canada, Puerto Rico
paint cans with multiple colors

What DZX Brought To The Table

  • Scalable, effective, and efficient total talent solution 
  • Smooth, rapid transition without the loss of production from incumbent RPO provider 
  • High-touch account management and consultative/problem solving approach

Degree of Difficulty

  • 7/10
  • Needed to fill high-volume North America hourly positions 
  • Needed to drastically improve candidate experience 
  • Broad range of talent needs for positions including maintenance, technicians, sales, drivers and more 
  • Strict diversity requirements in place 

The Dilemma

An organization too focused on business acquisitions can often lose sight of its own transformation and growth. With decentralized HR efforts only marginally involved in the talent acquisition process, issues are exacerbated. One of DZConneX’s (DZX's) clients, a leader in paint and coatings manufacturing, faced this very predicament as it worked to select its third RPO provider in charge of satisfying the company’s high-volume North American total talent needs in difficult-to source markets.


The Strategy

With an emphasis on engaging passive candidates in especially hard-to-fill markets, DZX smoothly and thoroughly implemented a customized RPO solution, introducing a new – and at last, effective – talent acquisition strategy. DZX’s highly trained and experienced delivery team provided the scalable resources necessary to meet the client’s evolving hiring requirements.

By leveraging strategically located Recruitment Centers and in-market recruiters to cover all time zones, DZX transformed the talent acquisition model, centralized processes, captured critical data and assisted with job normalization. On-demand reporting capability provided metrics highlighting trends, successes and areas to improve.


The Impact

With our signature consultative relationship, DZX increased client confidence and trust throughout program adoption. A seamless implementation resolved critical issues without performance or production gaps, especially during the RPO provider transition. Ultimately, DZX provided a solution that fostered a high-level candidate experience, which increased passive applicant traffic, reduced time-to-fill and improved legal compliance at all locations.


Industry Fast Facts

$32 BILLION U.S. paint industry annual revenue 

39,679 industry workers in the U.S.  

10 multinational coatings producers competing in the market 

2% ANNUAL DEMAND INCREASE expected in U.S. coatings industry between 2018 and 2023 


DZX 5 Keys RPO

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